Accessibility

The Audience Agency strives to ensure that its services are accessible to people with disabilities. The Audience Agency has invested a significant amount of resources to help ensure that its website is made easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort and independence.

We strive to follow general principles of usability and universal design. We are targeting WCAG 2.0 Level AA of the W3C’s Website Accessibility Initiative (WAI) Guidelines.

theaudienceagency.org continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities.

Despite our efforts to make all pages and content on theaudienceagency.org fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution.

If you are experiencing difficulty with any content on theaudienceagency.org or require assistance with any part of our site, please contact us during normal business hours as detailed below and we will be happy to assist.

We are keen to be as inclusive as possible and value all feedback. If you wish to report an accessibility issue, have any questions or need assistance, please contact The Audience Agency via hello@theaudienceagency.org or call 020 7407 4625. Our working hours are 10 am – 6 pm, Monday – Friday – we aim to respond as quickly as possible.