Working at The Audience Agency

Why work for us

An organisation of talent and creativity

To deliver our work we rely on a team of talented and creative staff, a network of experts across different professions and disciplines: consultancy, research, operations and service delivery, software development, project management, marketing, finance and administration.

An organisation driven by its values

The Audience Agency’s values are at the centre of our culture. Being Connectors, People-centred and Trusted is important to us, and we reflect those values in everything we do. We are learning to become a largely remote-working organisation, with the team spread across the UK. Fairness, respect and a culture of collaboration and team-work come as standard at The Audience Agency.

What we offer

  • 25 days holiday plus 8 public holidays plus the days between Christmas and New Year.
  • Opportunity for flexible working patterns, which are open to all staff.
  • Commitment to (and budget for) career development.
  • Support for personal growth and development, whether that be volunteering or extended time off for travel (length of service dependent).
  • Regular and supportive feedback and appraisals.
  • Auto enrolment into a workplace pension scheme (employer contributions of 3% and employee contributions of 5%)

In return, we ask that all staff

  • retain a thirst for learning and development, of themselves and their team
  • work collaboratively and engage with others
  • respect and promote diversity and inclusion
  • act and behave according to The Audience Agency's values

Current Opportunities

Account Manager – Wales (Maternity Cover)

This is a varied and challenging role that requires a solid understanding of the use of data and insight in building strategic partnerships and supporting audience engagement and participation. You will lead on the relationship with the Arts Council of Wales (ACW), understanding their immediate and future strategy, informing that strategy where appropriate with evidence and research as well as delivering the ACW plan within the agreed framework. You will work with and support users to become more data-driven in their approach and to enable widening engagement.

Applicants will need knowledge and understanding of the issues affecting the cultural sector in Wales and of good practice in audience engagement, development, and marketing. The ability to use and understand data, insights and research findings is critical, as is experience delivering impactful consultancy projects.

We are keen to hear from people who have the right skills and experience. We will consider flexible approaches to the appointment, including part-time work and freelancers.

Further details are below.

Download the Application Pack here

Download the Application Pack in Welsh here

Download the Diversity Monitoring Form here

Deadline: Tuesday 4 April 2023

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