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Hello and welcome to the Digital Snapshot, bringing you all the latest digital news, inspiration, tips and guidance for the arts, culture, museums and heritage world.

Here's your obligatory "can't believe it's September already!" message. Myself and a few friends are off to Wales next week to do some hiking and we're planning on climbing Cadair Idris. I've climbed about five mountains over the years and every time I've been greeted with mist and fog at the top. Here's hoping I'll get a view or two this time round and if I do, I'll try to get a nice photo from the top ready for October's issue.

In digital news, a lot has happened over the last month - from X being banned in Brazil to Disney trying to wriggle their way out of a suit over the death of a person at one of their parks because they'd previously agreed to the Disney+ terms of service. Very 'Black Mirror' and it's all below.

📰 Latest news

  • Last month Disney lawyers attempted to argue that the Disney+ terms of service would prevent an allergy death lawsuit. Thankfully they withdrew the claim after the severe backlash, but the fact that they tried it in the first place is concerning.
  • X has been banned in Brazil, with many users flocking to Bluesky as an alternative to the platform. Apparently the platform grew by 2.6 million users, with 85% of them coming from Brazil. A potential insight into where audiences may flock should a mass eXodus occur.
  • We've recently published a new article with our partners at HdK, looking at website users' journeys when analysed through the lens of Audience Spectrum - our audience segmentation tool. We talk about journey mapping and segmentation at TAA a lot, and as online personalisation techniques and tools have taken some exciting developments in recent years, we're looking to see how we can support this work and those undertaking it. We'll also be involved in an online webinar with HdK later this month exploring the topic further.

🤓 Useful / shareable

💥 Distracting / entertaining / inspiring

👍 Something good

And that’s all for this edition.

Don't forget we're here to support you with training, research and consultancy, so please do get in touch.

You can find all past editions of the Digital Snapshot here.