Anne founded The Audience Agency in 2011 and has seen it grow into an organisation employing over 40 people with hundreds of clients in the UK and across the world.
Prior to The Audience Agency, she set up the regional agency Audiences London and before that was director of audiences with numerous UK cultural organisations. Anne is a specialist in audience research and strategy, trends and patterns of public engagement with particular interests in human centred design, better use of data, cultural democracy and organisational change. As well as representing The Audience Agency and its research, she works as a facilitator and adviser for a wide range of agencies such as Arts Council England, British Council, the European Commission, local authorities and a diverse range of cultural organisations. She also leads on the design and delivery of leadership and development programmes with the aim of creating more inclusive organisations, increasing participation and using insight.
She is a regular commentator and speaker on these issues – including a column in Arts Professional - in the UK and internationally. She is the Associate Director of the Centre for Cultural Value based at the University of Leeds and is an experienced trustee – currently of The Mercury Theatre in Colchester and Europeana, who lead the European data space for cultural heritage.
Areas of expertise
- Audience Development & Participation
- Creative Economy
- Audience Trends
- Insight-based decision-making
- Strategic engagement planning
- Cultural policy and leadership
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